Effective Date: July 18, 2025
At HomeBuildingDesigns.com (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or interact with our services, including when you contact us via email or use our live chat support.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a) Information You Provide Directly:
- Name
- Email address
- Phone number (if provided)
- Project requirements and preferences
- Order details and billing info (processed securely via third-party payment processors)
b) Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and operating system
- Cookies and usage data (see our Cookies Policy)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver custom home design services
- To communicate with you about your project, orders, or inquiries
- To offer support and respond to requests via email or live chat
- To send transactional emails (e.g., order updates, confirmations)
- To improve website performance and user experience
- To maintain security and prevent fraud
We do not sell, rent, or trade your personal data to third parties.
3. Email Communication
We may send you emails related to:
- Order updates and delivery
- Design revisions or communication
- Important policy updates
- Support follow-ups
You will not receive promotional or marketing emails unless you explicitly opt in.
4. Payment and Billing
We use third-party payment processors (e.g., Stripe, Razorpay, etc.) to securely process payments. We do not store or have access to your full payment information.
5. Data Storage & Security
We take all reasonable technical and organizational precautions to protect your personal data against loss, misuse, unauthorized access, or alteration.
- All data is stored securely on encrypted servers
- Access is restricted to authorized personnel only
- Live chat and emails are securely handled
Despite our efforts, no online transmission or storage method is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- To access the personal data we hold about you
- To correct or update inaccurate information
- To request deletion of your personal information
- To withdraw consent to data usage (where applicable)
You can exercise your rights by emailing us at contact@homebuildingdesigns.com.
7. Third-Party Services
We may use third-party tools and services (e.g., analytics, live chat) that collect anonymized data. These third parties are governed by their own privacy policies.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 General: contact@homebuildingdesigns.com
📧 Support: support@homebuildingdesigns.com
📧 Orders: order@homebuildingdesigns.com